Yes, you will see this happen more often as many banks are updating their technology to include background checks behind the scenes. If the Verified by Visa message box pops up on screen after you’ve entered your Visa card details, there will probably be a ‘forgotten password’ option.You still have the same level of protection but your bank only needs to ask you for a password or code if they think a purchase is higher risk. When you click this, you will be asked for some information you provided when you signed up.Broadly, these are around receiving your purchase as described, in good condition and in time as promised.If you notice anything unusual on your account, it’s important to act quickly.Is it via a password, in which case do you remember your password?Does the bank usually send a code to your mobile phone? Once you are ready then everything should progress smoothly.If you don’t notice the Verified by Visa message box appearing but instead see a revolving wheel, all the security associated with Verified by Visa is still happening but in the background. Your bank is verifying your purchase by making background checks to see that everything is as it should be.The main thing is that when you pay by Visa, you’re protected. It accounts for only around 0.04% of total spend on Visa cards in Europe. Keeping your financial data secure and your personal information private is a priority for Visa but if you do experience problems then it’s helpful to know what to do if things go wrong.
And it’s good for retailers who want to make sure their customers are protected.
It is difficult for Visa to give general advice about terms and conditions of signing up to the service.
We suggest you contact your bank or service provider directly.
No, there is no such company or person called Verified by Visa.
Verified by Visa is offered as a service by your bank or card issuer.