Every time a customer submits a question when you’re not there, Chatra stores their email to use in your future marketing efforts.In fact, 72% of consumers prefer to receive communication via email. Over 68% of shopping carts never make it to check out.Videos are captured at a smooth rate of 30 frames per second, and coupled with a built-in noise-canceling microphone, you are always assured of high-quality video playback and clear voice chats.
The Chatra customer service is excellent and their desktop app simplifies your availability. After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.